Legal
TERMS & CONDITIONS
Last updated October 5, 2026
Nature of services
Our services help maintain a cleaner environment. They are designed to remove dirt, buildup and contaminants from treated surfaces. Services are performed according to applicable product instructions and company procedures.
We do not guarantee the elimination of all bacteria, viruses, fungi or other pathogens, and we do not guarantee the prevention of infection or disease. Our services are not medical services.
Estimates & pricing
Your first estimate is free. Published prices are general per-square-foot ranges. Each gym receives a custom quote based on gym size, amount of equipment, type of cleaning, scheduling, number of students and facility type. Contact us for a free estimate. Submitting a booking form is a request for an estimate, not a confirmed appointment.
Square footage
Square footage you provide is an estimate. Final pricing may be adjusted after we verify the actual treated area.
Membership
Membership fees are provided on request and confirmed before payment. Membership requests are reviewed and approved manually after payment; payment arrangements are made directly with our team. Member benefits, including member pricing, apply only while membership is active.
Second-month free cleaning
Join the membership and schedule cleaning. Pay for membership and the first month’s cleaning upfront; the second month’s cleaning is free with permission to film for marketing purposes. Normal monthly payments resume afterward. Payments are arranged directly with our team, not charged online. Our team arranges filming permission directly before filming; submitting a request does not itself grant permission.
Annual cleaning prepayment
Pay for a year of cleaning upfront to receive member pricing, all membership benefits, a free cleaning and an extra 10% off for paying in full. Your facility’s annual cleaning plan and payment are arranged directly with our team. The free-cleaning offer includes permission to film for marketing purposes, arranged directly with our team.
Membership cancellation
You may cancel membership at any time from your account. Cancellation ends access to member pricing and benefits. Amounts already paid for a current period are handled according to the arrangement made with our team.
Referral program
Each referral must be approved by our team to qualify, typically after the referred facility becomes a paying customer. Each approved referral provides a 10% discount, accumulating up to the equivalent of one free year of cleaning. Credits have no cash value, are not transferable and may be modified or discontinued according to program rules.
Emergency services
Emergency response, blood cleanup and hazardous cleanup are provided within our service capabilities and subject to availability. Some materials or situations may require specialized licensed contractors or authorities, and we may decline work outside our capabilities. In a medical emergency, call 911 first.
Service availability
We serve Colorado, Wyoming, New Mexico and Utah. Availability, response times and scheduling vary by location and demand.
Cleaning products & surface compatibility
Where appropriate, treatments may include antifungal, antimicrobial or antiviral products used according to product labeling and applicable regulations. Some surfaces may be sensitive to moisture, agitation or certain products. Please disclose manufacturer care requirements; we are not responsible for pre-existing damage or wear.
Facility access
You agree to provide safe, timely access to the areas to be cleaned. Appointments delayed or prevented by lack of access may be rescheduled and may incur charges.
Cancellation of appointments
Please give at least 24 hours' notice to cancel or reschedule a confirmed appointment.
Photo documentation
We may photograph treated areas to document our work. Documentation is shared privately with the customer. We may use images without identifying information in our gallery unless you ask us not to.
